Amazing Customer Service!
Excellent customer service! Tammy is wonderful to deal with. Although the shipping costs are high, it is what it is. Save money by splitting shipping with a friend or wait until you need a lot of items to make it worth it.
I will continue to shop...thanks Inner Circle!
Love Project Life!!
I heard about Project life for the first time from a friend who like me is an experienced scrapbooker. I am a busy mom of 5 kids under 10 and like many moms have a hard time finding free time to work on albums and then feel guilty knowing all the photos that I haven't gotten into albums. This is LIFE CHANGING!! My order arrived in 3 days! I got started right away because everything is pre cut there is little to no mess and everything stores neatly back in your kit! no glue no decisions on what papers to use an NO WASTE!! wonderful concept, Thank you!
I received my order so quickly! And I loved the colours they were exactly what I was expecting. The customer service for Tammy was great! Tammy you are very helpful and I can tell you know what is going on! Thank you so much and I can't wait to start putting my album together!
Wow! That was fast!
I just received my order today, that was fast. Glad to know you have a local distribution center in BC. Excited to get started and looking forward to the new releases in the spring.
Excellent customer service & product
I was so thrilled to receive my Project life album and supplies early in January! I have wanted to do this project for over a year and I'm so happy for the excellent service, pricing and delivery! Every other option I looked at previously was either "unavailable" or the shipping made it too expensive to be feasible.
Thank you so much Tammy for your commitment and attention to detail!
Just rec'd my Seafoam and Clementine core kits and am waiting for my earlier order of page protectors and a mini album. I must say I'm disappointed ... the sharpness and shade of the colours are not what is shown online. I understand that my computer screen acts as a light projector and everything is always brighter and sharper ... but ... the core kits cards are really muted and almost pastel-y to what is shown. I would hope in the future you will offer Glossy options, as these Matte cards really make them look dull and cheap. And there's nothing I dislike more than pastel-y colors and so I'm really hoping your new editions, such as Honey, will really deliver to the vibrant colors as shown.
Response: Cass, thank you for sharing your thoughts. I have passed them on to Becky and her team
I ordered my first PL supplies and was thrilled to have such great service that doesn't cost three times what it should in order to have it shipped to me :) This is a very fun project and great company! Thank you!
After waiting forever for the Project Life Seafoam edition to be ready for sale, I was delighted when I got an email on Thursday morning saying my order had shipped--I was even more delighted when it arrived at my door Friday. THE NEXT DAY!
Great shipping, and the company kept me updated on the status of my order very frequently, will keep shopping here for sure!
Excellent All Round!!
I have just placed (and received) my second of three orders through Scrapbookers Inner Circle (the third is a pre-order of the Seafoam kit which I can't wait to get my hands on next year!).
Tammy is always incredibly efficient in replying to any queries and couldn't be more friendly and happy to help. Excellent customer care - thank you!
With regards to deliveries, both times my orders have been received within a few days, in excellent condition, and I have had confirmations every step of the way with tracking details provided upon dispatch.
A brilliant job to Tammy and all involved - here's to another great year in 2013!
This was my second order of Project Life items from Scrapbooker's Inner Circle. I had a reason to contact Tammy and make a somewhat 'cheeky' request. I thought I had nothing to loose and if you don't ask you don't get, right ? Well Tammy was very helpful, kept promptly replying to my on going questions, let me cancel one order and place another etc and I got all I wanted (and more than I originally planned but you have to take advantage of offers while they're on!) and am a happy shopper. Thanks to Tammy and the team, keep up the good work.