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Always so nice to order from this site so easy so simple and quick shipping!
Thank you Tammy for working with me on my last order and helping resolve the issue with receiving the wrong product. You were quick to respond and did everything you could to leave me a satisfied customer. Very much appreciated!! :)
Oh my, I am completed addicted to these products. I have placed 4 orders in the last couple of months. I have ordered gifts for my friends and family as well. I am sure they will love Project Life as much as I do. Oh, and the shipping is so fast! Love it
Echoing Lee-Ann's disappointment
Like Lee-Ann, I ordered the 'Just Add Color' kit and was disappointed to find that the pocket pages don't fit the 2x2 and 4x4 cards included in the kit. I was really looking forward to using these new sizes and was upset when it came time to sit down and layout my first spread, only to find I didn't have the right pages. It seems silly to make a kit that doesn't accommodate the same sizes.
Response: Nicole, please contact me with the details so we can find a solution for you.
Great product, but disappointed
Just received the new 'Just Add Color' kit I ordered a couple of days ago. Shipping is expensive, but that's due to Canada Post and can't be helped. What was disappointing is that the pocket pages included in the bundle do not accommodate the 2x2 and 4x4 cards found in the core kit. I guess that's what the 'as is' was referring to in the item description. Very disappointing as now I have 500+ cards but no pockets to fit them in.
Response: Lee-Ann, thanks for your feedback. I am sorry to hear that the kit you received did not come with everything expected. I have responded to your email and look forward to the additional information requested so we can find a solution. As for indicating the kit was sold AS IS, I assure you, it was simply due to the very limited stock we were receiving and therefore kits would not be broken apart to accommodate exchanges/refunds etc.
Beautiful product, excellent service
Received my package with a couple of days like promised, which is amazing! It doesn't always happen in my part of the world.
I found the shipping costs to be fair. I have order from other places and the shipping is sometimes the same cost as the items I was going to order. This is a great place to order from and will do it again and again.
One Happy Canuck
Just made my third order! I can't stay away. The products are great and arrive SO FAST! I couldn't believe it when it arrived at my doorstep just days later. I love project life and will definitely be coming back again and again. To all other Canadians - order with a friend to split the cost. I thought the shipping was quite reasonable. I've definitely paid more on ebay for a lot smaller items.
This is the second order I have placed, and I gotta tell you, I love PL and ordering from you! Shipping is VERY reasonable (I live in Saskatchewan, Canada), only $15 both times I ordered from you! I've checked out other sites and the shipping is horrendous! I will only shop with you for my PL addiction! Thank you for providing us Canadians with Project Life!!
I am ecstatic to finally find Project Life products. I was getting pretty discouraged. One e-mail and less than 24 hours later, I have placed my order---yahoo! And...I don't find the shipping to be outrageous at all. If you order from a couple of other prominent distributors, it really is prohibitive. Thank you so much. Great customer service!!
Placed my order saturday night and received packaged today (wednesday) in fantastic condition. I emailed Tammy after I placed my order (few hours later) to change the colour of my album and I got a reply right away! I wasn't expecting a reply til Monday but I was impressed by her promptness and customer care. I ordered the whole project life baby for her (core kit, album, and photo pockets) and also one childhood kit and a mini album plus the arrow stickers. My shipping was ONLY $15. The box was quite heavy so for me that shipping charge was cheap! And for getting the package within days? That is pretty great in my opinion. I highly recommend this site for getting your project life needs. I will come back for sure! Thank you, Tammy for excellent customer service! I am one happy crafter!